Shipping policy

—   ARAYA EARTH   —

Shipping &
Delivery

From our hands to your home. We carefully process every order so your Araya Earth wellness essentials reach you safely and on time.

SHIPPING MADE SIMPLE
Free Shipping on orders over ₹499
01 From order to doorstep

Here's what you can expect after placing your order with us.

STEP 01 · PROCESSING TIME
1–2 Business Days

We process all orders quickly, typically within 1–2 business days.

STEP 02 · DELIVERY TIME
5–10 Business Days

Expect your order to arrive within 5–10 business days after processing. Delivery times may vary slightly based on your location.

STEP 03 · TRACKING
Stay in the loop

Once your order ships, we'll send you an email with your tracking details.

OUR SHIPPING PROMISE
Free shipping.
Because wellness should travel freely.

Enjoy Free Shipping on all orders over ₹499.

02 Prepaid Order Return & Refund

What happens if a prepaid order returns to our warehouse due to non-delivery.

IMPORTANT INFORMATION

If a prepaid order is returned to our warehouse due to non-delivery — including customer unavailability, refusal to accept the order, incorrect/incomplete address, or any other customer-related reason — you may choose one of the following options.

OPTION 01
Re-dispatch

The order can be shipped again after payment of the applicable re-shipping charges.

OPTION 02
Refund

You may request a refund. The following applicable charges will be deducted from the order value:

• Original shipping charges

• Return-to-Origin (RTO) charges

• Payment gateway processing fees

REFUND PROCESSING

The remaining balance will be refunded to the original payment method or another payment method requested by the customer, subject to verification and approval.

Thank you for choosing Araya Earth.
ROOTED IN THE HIMALAYAS · MADE FOR EVERYDAY WELLNESS