Refund policy

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—   ARAYA EARTH   —

Returns &
Replacements

We want you to love your purchase. If something isn't quite right, we're here to help make it right.

7
DAYS
OUR RETURN WINDOW
We've got you covered.
Contact us and initiate your return within 7 days of delivery.
01 ELIGIBILITY
When can you request a return?

We only accept returns or replacements for products that arrive damaged, defective, or incorrect.

02 How it works A simple four-step process to resolve your issue.
STEP 01
Contact us

Get in touch with our support team and initiate your return within 7 days of delivery.

STEP 02
Share the details

Share your order details along with clear images showing the product issue.

STEP 03
Send it back

Once the return is approved, follow the return instructions provided by our support team.

STEP 04
Resolution

Once your return is received, we'll process your replacement or refund within 7–10 business days.

IMPORTANT
Products must be unopened and unused.

We cannot accept returns for products that have been opened or used.

NEED HELP?
We're here to
make things right.

Have an issue with your order? Reach out to our customer care team and we'll guide you through the process.

EMAIL SUPPORT
support@arayaearth.com
Send us an email ↗
PHONE SUPPORT
Monday – Friday · 10 AM to 6 PM IST
Your trust means everything to us.
ARAYA EARTH · ROOTED IN THE HIMALAYAS
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